COLUMBUS, OH – June 21, 2011 – Netezza, an IBM company, presented its 2011 Valued Partner Award to ISOdx Solutions, LLC at the 9th Annual American Business Awards ceremony last night at the Marriott Marquis Hotel in New York City. The ceremonies were hosted by Cheryl Casone of the Fox Business Network and broadcast nationwide by the Business Talk Radio Network.
Netezza, the global leader in data warehouse and analytic appliances, rec- ognized ISOdx for reducing the time to trouble-shoot host system problems caused by software configuration changes from hours and days to minutes. Netezza’s Principal Support Analyst Jim Coleman said,“Deploying ISOdx really gave our support organization a shot of adrenalin. Prior to ISOdx, the only way we could resolve these problems was to throw support and development resources at them for extended periods of time. Although these problems represented only a small subset of all problems, they were very disruptive to customer operations. What ISOdx did was nothing short of magic—it made these problems disappear. Since deploying ISOdx we have not had a single protracted outage because of one of these problems, and we have realized three times the purchase price of ISOdx in opportunity cost savings.”
At the Awards...
Accepting the Award for ISOdx Solutions was ISOdx Solutions President, Anthony (TJ) Felice. “Receiving the Valued Partner Award from Netezza is incredibly rewarding for our company,” he said. “From implementation to our continuing relationship today, it has been a great experience. Making a positive difference in the tech support business is what ISOdx is all about, and Netezza has vali- dated our mission via this prestigious honor.”
Stevie Awards were presented in more than 40 categories. More than 2,800 entries from organizations of all sizes and in virtually every industry were submitted for consideration. More than 200 executives across the country participated in the judging process to determine the Finalists and Stevie Award winners.
About ISOdx
Solutions Designed by support experts for support experts, ISOdx is the first and only proven software tool to proactively harness the power of change isolation for the fastest resolution of technology support issues. ISOdx advanced diagnostics gather data before issues arise and puts critical information at a support team’s fingertips before the customer’s first call. ISOdx reduces the time and costs associated with solving problems in any area of your customer’s technology environment.
ABOUT Netezza, an IBM Company
Netezza, an IBM company, is the global leader in the data warehouse and analytic appliance market. Netezza’s high performance data warehouse appliances are purpose-built to make advanced analytics of big data simpler, faster, and more accessible. By bring- ing simplicity to advanced analytics, Netezza helps companies maximize the full potential of their data in ways that were previously unthinkable, fueling entirely new, game changing ways of working. For more information, go to www.netezza.com.