COLUMBUS, OH MAY 20, 2011 --Anthony (TJ) Felice recently was named president of ISOdx Solutions, LLC, a software company providing rapid resolution of technology support issues. Felice comes to ISOdx Solutions from Decision Support in Matthews, N.C., where he served as the software company’s chief operating officer since 2007.

“We look forward to the experienced leadership TJ will bring ISOdx Solutions, LLC,” said Craig Wallace, president and COO of Cranel Inc., founding company of ISOdx Solutions. “ISOdx has matured and grown under Cranel, becoming a separate entity earlier this year. The company is turning a page, and we are excited to have the guidance of a seasoned software executive such as TJ in this new era.”

Felice also has held executive roles with Exervio Consulting, Whittman-Hart, POV Partners and Accenture in North Carolina and Ohio. He holds a bachelor’s degree in Systems Analysis from Miami University, Ohio.

About ISOdx

ISOdx, product of ISOdx Solutions, LLC, is the first and only proven software toolset to proactively harness the power of change isolation for the fastest resolution of technology support issues. ISOdx empowers customer support teams and dramatically improves productivity of support organizations. For more information, go to www.isodxsolutions.com or call 877.217.9710.

About Cranel

For more than 25 years, Cranel Inc. has focused on bringing companies real business value by providing progressive technologies that align with business goals. Cranel provides industry-leading expertise in Enterprise Content Management (ECM), IT consulting, service and software for customer support teams. All divisions of Cranel Inc. focus on aligning your IT investments with your specific business goals—delivering strategic, advanced solutions that enhance performance and improve overall results. For more information, please visit www.cranel.com