Learn from-and network with-your peers, mentors, and industry luminaries at the third annual Service & Support Professionals Association (SSPA) Best Practices 2008 Conference taking place May 4-5 in Santa Clara, Ca . Themed Essential Elements of Support, this conference will address the core fundamentals that, when executed well, can help take you from break-fix to breakthrough support. You’ll leave with practical solutions, tested methods and new ideas —best practices you can apply as soon as you return to the office. This conference is designed specifically for support management and leaders in the industry. Join us and gain valuable knowledge about how to create a services organization that enables and drives breakthrough customer success. For more information, visit the website. ISOdx is an active member of the SSPA. As the industry's foremost professional association, the Service & Support Professionals Association (SSPA) is a key resource for the information and best practices needed to make better business decisions. It brings together the best minds from across the industry spectrum - from established companies with successful track records to the pioneering newcomers with out-of-the-box ideas. The SSPA also partners with thought leaders such as J.D. Power and Associates and the Wharton School to create programs that benefit the industry. The SSPA is a member of a global network of associations that includes the Technology Professional Services Association (TPSA). |
