ISOdx REMOTE SUPPORT PLATFORM CUTS TIME REQUIRED TO SUPPORT HARDWARE AND SOFTWARE ISOdx is a software platform that reduces the time required to support hardware and software. For those doing remote support, it captures, documents and compares "moments in time" before failures occur and allows IT support professionals to rapidly determine the root cause of system problems. The ISOdx remote support platform was created to address the fact that 87 percent of IT problems are triggered by infrastructure changes. Dramatically reducing the impact of problematic infrastructure change, ISOdx brings IT performance potential to unprecedented levels. ENABLE PROACTIVE HARDWARE AND SOFTWARE SUPPORT Proven to reduce mean time to IT problem resolution by up to 92 percent, the ISOdx hardware and software support platform eliminates firefighting work modes and helps companies become efficient, proactive and more strategic in their approach to work.  With the ISOdx platform, you can compare data via snapshots on virtually any infrastructure device to instantly pinpoint problem sources and slash time spent in the guesswork of manual detection. ISOdx can serve as a single portal to all devices and data, creating an enterprise dashboard of changes and enabling root cause analysis. Documentation can be viewed from any point in time and any two points can be compared, down to the character, to see what changed. | 
