Designed to help customer support teams rapidly solve problems, ISOdx remote monitoring instantly pinpoint infrastructure glitches--reducing the time to problem resolution by up to 92 percent.
It's the first and only configurable application to combine sophisticated documentation capabilities for the fastest resolution of technology support issues. ISOdx remote monitoring slashes mean time to resolution (MTTR) by gathering data before issues arise and putting critical information at a support team's fingertips before the customers first call.
With ISOdx remote monitoring software you can:
Reduce support time by up to 92 percent
Capture, document and compare "moments in time" before failures occur
Rapidly determine root cause of problems